Returns and Exchanges
Here at SRSTINTS.CA we custom cut all our kits once a buyer places an order for a specific vehicle. Requests made for returning an item for reasons other than an incorrect shipment or product defect is not allowed. On occasion we do make exceptions. You must contact us at SRSTINTS.CA to get approval for a return. We will exchange any defective products or incorrect shipments. Please inspect your products and report any issues within 14 days of receiving your item. A return will not be accepted after 14 days. No exceptions.
Customers must contact us for approval before returning an item. Returns will not be accepted without prior authorization from SRSTINTS.CA. All returned items must be in their original condition. SRSTINTS.CA will inspect all returned items before issuing a refund. Buyers are responsible for all additional shipping charges incurred for returning an item.
- Partially installed Items can NOT be returned.
- Shipping is Non-Refundable.
All orders are shipped with the Canada Post Office. We use Priority (2-3 days) Kits shipped within Canada are at a flat rate of $18.00+ per kit. Shipping to USA is a flat rate of $29.95+ per kit and International Shipping is a flat rate of $50.00+ per kit.
Upgrades to Express mail are available for a $25.00+ fee. We ship packages Monday through Friday. Please note we do not ship on Saturday or Sunday. Orders are normally processed and shipped within 24 hours of receiving payment. Orders placed on Friday will be shipped the next business day, which is Monday.
Our shipping schedule is bound to the Canada Post National Holiday Schedule so please plan accordingly. We include Delivery confirmation with every order. If ordering more than one kit please contact us at SRSTINTS.CA for a shipping rate.
Please note that there may be certain orders that we are unable to fulfill and we must cancel. We reserve the right, at our sole discretion, to refuse or cancel and credit any order for any reason.
SRSTINTS.CA will contact you if all or any portion of your order is cancelled or if additional information is required to complete your order.
Occasionally, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product description, We shall have the right, at our sole discretion, to refuse or cancel any order(s) placed for the item(s). In these events SRSTINTS.CA may contact you for further instructions or inform you of cancellation of your order. Prices and availability are subject to change without notice.
We supply our customers with detailed written instructions, video, installation tips, tools, and professional advice via e-mail and/or telephone needed for a successful installation. Thousands of satisfied customers have installed their kits with success. The quality of an installation depends entirely on the installer. It is our recommendation for each consumer to read our instructions and make a decision based on their personal skill level whether or not to attempt the installation process or hire a certified professional.
If a customer chooses not to install the kit himself or herself, we can direct you on how to find a local installer in your area. SRSTINTS.CA com is not responsible for any misapplication by the customer or hired installer.
Buyer assumes all risks and liabilities with respect to the purchase and installation of the product. If the buyer decides to apply paint protection film to a repainted surface, make sure the paint is professional grade and fully cured before applying the film. If paint protection film is removed from a Non-OEM repainted surface, the paint could be pulled or damaged in the removal process. The buyer recognizes this risk on repainted surfaces and SRSTINTS.CA cannot be held accountable.
SRSTINTS.CA shall not be held liable for any injury, loss or damage, direct or consequential, arising out of the use or inability to use the products sold on our website.